Can I get samples from your factory?
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A:Yes, but the sample and express charge is yours.

If products have some quality problem, how would you deal with?
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A:We will responsible for all the quality problems.

What's the delivery time ?
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A: sample need 3-7 days. Arrange the best delivery time according to the ordered product and quantity

The positive and negative electrodes are crucial to the performance of any Water Ionizer. What materials are the Water Ionizers electrodes comprised of?
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A:The electrodes are made of Platinum / Titanium. The electrodes are composed of solid Titanium with a dip-treatment Platinum baked, which is the standard in our water ionizer. Titanium is used because it is extremely hard. The platinum is baked, not electroplated, on to the titanium. Platinum is used because it is an excellent conductor. Our water ionizer use titanium platinum-baked electrodes as it will last indefinitely.

Where does the Water Ionizer connect?
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A:At any sink in the house or at work. The unit comes with a diverter. It is not possible to make a diverter that will fit every tap, the diverter that comes with the unit fits onto a single tap on any standard sink. If you have a mixer tap and the diverter does not fit Diverters may be purchased at a local hardware store.

How long have Water Ionizers been on the market?
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A:Water Ionizers have been available in the orient for over forty years. They were popularized in Japan and began to become somewhat common there round about the mid 1980's. Several Japanese models in recent years from Japan are no longer being manufactured, although getting filters for those units usually does not pose a significant problem, but they can sometimes be costly.

What countries manufacturer Water Ionizers?
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Water Ionizers manufactured in China, Taiwan, Korea and Japan. The matter of fact, Japan is soft water area and their water ionizer is as they claim can be use for few years in Japan, but same unit to the other countries the water source is extremely different with Japan, most are hard water. Most of Japanese water ionizer can’t be use as long as Japan. The water may maintain the PH over 7-8, but the water without negative charge of ORP between -400mv to -200mv, can it call ionized water?? Clearly, the consumer must decide whether the Water ionizer is worth the price that is being charged for it, and which ionizer unit is value for the money.

Should a Water Ionizer have a circuit breaker or fuse?
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It does not matter whether a Water Ionizer has a fuse or a circuit breaker, although circuit breakers in Water Ionizers often have weak transformers that overheat. This usually requires a circuit breaker rather than a fuse. If a fuse was used it would need to replace often, because of the overheating possibility.

All home Water Ionizers currently manufactured deliver approxi Is the volume a Water Ionizer produces per minute important? Are some Water Ionizers on the market stronger than other Water Ionizers?
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mately 1 to 1-1/2 gallons per minute. There is very little difference between the strength of the various Water Ionizers on the market. Ionized Water with a pH of 10 or higher has only an unflattering taste, almost as though it is salty. Normally, the slower you run water through a Water Ionizer, the stronger it will become because the source water has more contact time with the electrodes. This is why the flow rate of Water Ionizers essentially does not matter. If you wish to drink strong Ionized Water then running the source water through it very slowly will accomplish a stronger ionized water. But our water ionizer can be constant outlet for ORP as you need, the water flow rate of your water source is same result of our water ionizer.

What kind of warranty does the Water Ionizer have on it?
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You have 1 year warranty.

Will I need any additional parts in order to install my Water Ionizer?
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About 10% of all faucets do not have the standard screw thread that will fit the faucet diverter that comes with the unit. If you find the faucet diverter will not fit your sink, note what kind of faucet you have and take the install kit included faucet adapter to any hardware store and they will have the necessary parts you will need.

I tried the pH color indicator drops that come with the Water Ionizer but it seems to indicate that the water has not changed much in pH. What is the problem?
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First, the pH color indicator drops of any kind are not terribly accurate. For absolute accuracy, we recommend you try the Digital pH Meter. However, the value of ionized water is not the PH. The most important of ionized water is negative charge of ORP (oxidation reduction potential). If you try the high PH level and fill it in a clear glass. You will see very small bubbles in the water. That is the antioxidant that will revert to oxygen and give you lots of Energy.